Before sending your parcel, specify what should happen if your shipment cannot be delivered in the destination country. To do this, please tick the sender's instructions directly on the waybill for your DHL PAKET International:
a) Return to sender (Renvoyer à l'expéditeur)If your DHL PAKET International cannot be delivered to the recipient in the destination country, it will be returned. The type of return transport will be determined by the postal company in the recipient country:
- Return via road transport: EUR 10.00 (generally used for return deliveries from European countries)
- Return via air transport: EUR 20.00 (generally used for return deliveries from non-European countries)
The fee is only levied if your DHL PAKET International is actually returned.
b) Abandon (Traiter comme abandonné)
If your DHL PAKET International cannot be delivered, it will not be returned to you, but rather auctioned off or sold by the recipient country's postal company. You will not be charged anything for this.